Authenticity Guarantee

Authenticity is at the heart of everything we do at Dear Clementine. We understand that purchasing pre-owned and curated luxury pieces requires trust, and we are fully committed to ensuring that every item we offer is genuine and carefully verified.

Authenticity Guarantee

Every shoe, bag, and accessory sold at Dear Clementine is guaranteed to be authentic. We take great care in sourcing our pieces and only work with trusted suppliers and sellers. Each item is reviewed to ensure it meets our standards for authenticity, quality, and craftsmanship before being made available for purchase.

Our Authentication Process

All items undergo a detailed inspection prior to listing. This process focuses on the specific characteristics unique to each brand and product category, particularly footwear. We carefully assess materials, construction, stitching, soles, hardware, branding details, serial numbers, date codes, and overall workmanship to confirm authenticity.

Where applicable, items may also include original packaging, dust bags, or authenticity cards, which provide additional reassurance. Every piece is evaluated individually to ensure it aligns with brand-specific production standards.

Additional and Third-Party Verification

For select items, we may seek additional verification from trusted third-party authentication services. This added step allows us to further confirm authenticity and provide our customers with extra peace of mind.

Our Approach to Pricing

We believe luxury should feel accessible while remaining honest and transparent. Our pricing reflects the authenticity, condition, and rarity of each item, allowing you to shop confidently knowing you are receiving genuine designer pieces at considered prices.

Why Shop with Dear Clementine

Every item is carefully checked for authenticity before sale.

Our pieces are reviewed by experienced professionals with a strong understanding of luxury footwear and accessories.

We provide clear descriptions and detailed images so you know exactly what you’re purchasing.

Customer trust and confidence are central to how we operate.

If you have any questions or would like further information about an item or our authentication process, please feel free to contact us at contact@dearclementine.co. We’re always happy to help and want you to shop with complete confidence.