Shipping

Shipping

We ship internationally. All orders are carefully packaged and dispatched using a secure, fully tracked delivery service. Once your order has shipped, tracking details will be sent to you via email so you can follow your parcel every step of the way.

Dispatch & Delivery Times

Orders are processed and shipped within 3 working days of purchase.

International deliveries typically arrive within 3–10 working days, depending on the destination and local customs processing. Delivery times may occasionally vary during busy periods or due to customs delays.

Tracking

Every order is shipped with tracking. You will receive a confirmation email with your tracking information once your parcel has been dispatched.

Duties & Taxes

International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are not included in your order total and are the responsibility of the recipient.

If you have any questions about duties or would like guidance before placing your order, please feel free to contact us, we’re always happy to help you understand what to expect.

Shipping Responsibility

Once an order has been shipped, Dear Clementine cannot be held responsible for parcels lost, delayed, or damaged in transit. We kindly recommend ensuring your delivery address is correct at checkout.

Contact

For any shipping, delivery, or customs-related questions, please contact us at contact@dearclementine.co and we’ll be happy to assist you.